Postcall
Measure customer satisfaction through surveys, at the end of your phone calls
Contact Info:
- Phil Manavopolous
- phil@postcall.io
Overview
Send customer satisfaction surveys with Postcall, an effective way to measure your team's performance and customers' satisfaction.
- Customizable — CSAT, NPS, or your own questions
- Flexibility — SMS, Email, or IVR surveys
- Integrations — Hubspot, Salesforce, Zendesk, Gorgias, and many more
- Analytics — Overview of your team's performance, broken down by agent and survey
- Data — Export all the data in spreadsheets or CSV files, or use webhooks and our API for dynamic workflows
- Simple pricing — Solely based on the surveys you send, you always get access to all features
Integration Screenshots
How To Install
- Register for a Postcall account
- Follow the OAuth process to authorize Postcall to access your GoToConnect account
- Create a survey with the questions you want
- Configure when you want the survey to be sent
- Enable the survey